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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from NurtureBed.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ā€œDevice Informationā€.

We collect Device Information using the following technologies:

- ā€œCookiesā€ are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- ā€œLog filesā€ track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- ā€œWeb beaconsā€, ā€œtagsā€, and ā€œpixelsā€ are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as ā€œOrder Informationā€.

When we talk about ā€œPersonal Informationā€ in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you

- Screen our orders for potential risk or fraud

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiativeā€™s (ā€œNAIā€) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Allianceā€™s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Siteā€™s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@nurturebed.com.

NurtureBed

Privacy Compliance Officer

Bonita Springs, FL, United States

Here are answers to some of our frequently asked questions.

Once you receive your NurtureBedā„¢ via shipment, un-package the bed and introduce it to your pup by placing it in their favorite corner or where they usually sleep. Typically dogs take to NurtureBedā„¢ right away, but you may have to give them a few days to adjust to the new bedding before noticing improvements in their behavior and anxiety.

Our luxurious faux fur is designed to mimic the feeling and comfort of a motherā€™s fur coatā€¦ so the more your dog uses their NurtureBedā„¢, the more they will fall in love with it!

The donut-like shape creates a sense of security and helps reduce stress from environment, such as being alone at the house or crate training.

Depending on the severity of your dog's crate anxiety, NurtureBedā„¢ can help reduce the stress and fear of being in their crate.

Several customers have reported improved crate behavior and more sleeping with NurtureBedā„¢.

Yes! Whether you have a Great Dane or a pint-sized Yorkie, NurtureBedā„¢ is comforting for ALL dogs!

That's ok! Simply shoot us an email at support@nurturebed.com and we'll be happy to arrange an exchange.

It could take a little while for your dog to warm up to the NurtureBedā„¢ but if you're dog doesn't like it please contact us. If it is within 30 days we will gladly accept your return and refund you the cost of the product.

Of course! We have a 30 Day Guarantee and an limited Lifetime Warranty.

We accept credit, debit, and Apple Pay.

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